ThoCam License

Complaints

Contact channels

Please include your order code (if any, like TCxxxxxx) or activation code, and describe the problem.

Process

  1. We acknowledge your complaint within 2 business days.
  2. We review, respond and resolve it within 15 days of receipt.
  3. If no agreement is reached, either party may ask the competent state authorities to resolve it under Vietnamese consumer-protection and e-commerce law.

Seller: Kaifuz Studio · Contact: Zalo 0388827518 · 0388827518 · hello@kaifuz.com

Policies

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